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Cancellation
Cancellation requests are handled according to the booking status, event schedule and applicable commercial terms communicated for the booking.
Refunds
Where a refund is applicable, the amount and method may depend on the booking terms, payment method and processing status. Any approved refund will be handled through the applicable payment or settlement process.
Contact before cancelling
For the fastest assistance, contact the production team with your Booking ID before making a cancellation request.
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